Terms & Conditions

1. Introduction

Welcome to MedZone. These Terms and Conditions govern your use of our UCAT preparation platform, including practice questions, mock exams, AI tutoring, and progress tracking features. By accessing or using MedZone, you agree to be bound by these terms.

2. Eligibility

You must be at least 13 years old to use MedZone. If you are under 18, you must have parental or guardian consent to use our services. Parents and guardians may create accounts to monitor their child's progress.

3. Account Registration

• You must provide accurate and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized use of your account
• One account per person; sharing accounts is prohibited

4. Subscription and Payment

4.1 Subscription Plans: Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date.

4.2 Mock Papers: Individual mock exam papers can be purchased separately. Once purchased, access is permanent for that specific paper.

4.3 Payment Processing: All payments are processed securely through Stripe. We do not store your payment card details.

4.5 Price Changes: We reserve the right to change our pricing. Current subscribers will be notified 30 days before any price changes take effect.

5. Cancellation Policy

You may cancel your subscription at any time. Your access will continue until the end of your current billing period. Please note that all sales are final and we do not offer refunds for subscription fees or mock paper purchases.

6. Acceptable Use

You agree not to:

• Share your account credentials with others
• Copy, reproduce, or distribute any content from the platform without permission
• Use automated systems or bots to access the platform
• Attempt to reverse engineer or decompile any part of the platform
• Violate our User Code of Conduct
• Use the service for any unlawful purpose
• Interfere with or disrupt the integrity or performance of the platform

7. Intellectual Property

All content on MedZone, including practice questions, mock exams, explanations, AI-generated feedback, graphics, and software, is owned by MedZone or our licensors and is protected by copyright and intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the platform for personal, non-commercial use only.

8. Content Accuracy

While we strive to ensure all practice questions and content are accurate and reflect current UCAT standards, we cannot guarantee that our materials will result in specific test scores or admission outcomes. Questions are regularly reviewed and updated based on user feedback and UCAT changes.

9. AI Tutor Disclaimer

Our AI Tutor feature provides automated feedback and guidance. While designed to be helpful, AI responses may occasionally contain errors or inaccuracies. Always use your judgment and consult official UCAT resources when needed.

10. Data and Privacy

Your use of MedZone is also governed by our Privacy Policy. We are committed to protecting your personal information and complying with GDPR and other data protection regulations.

11. Parental Oversight

Parents and guardians may link their accounts to their child's account to monitor progress. This requires consent from the student. See our Parental Consent Statement for details.

12. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity. Upon termination, your right to use the platform ceases immediately.

13. Limitation of Liability

To the fullest extent permitted by law, MedZone shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use the platform
• Any unauthorized access to or use of our servers
• Any interruption or cessation of the platform
• Any errors or omissions in content
• Your UCAT test results or university admission outcomes

14. Disclaimers

THE PLATFORM IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

MedZone is not affiliated with or endorsed by UCAT, Pearson VUE, or any universities.

15. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes by email or through the platform. Your continued use after changes take effect constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17. Contact Information

If you have questions about these Terms, please contact us at:

Email: legal@medzone.co
Address: MedZone Ltd, London, United Kingdom